Transdev Melbourne Accessibility Reference Group

Mobility plays a significant role in passengers’ daily lives: including facilitating access to activities and social spaces, work, leisure and education. As a leader in the public transport sector, we are committed to enabling autonomy for people with disability by reducing the barriers for customers with special access requirements to our service.

To ensure that we continue to deliver an accessible and inclusive service we established the Transdev Melbourne Accessibility Reference Group (TMARG).

Our Accessibility Reference group is made up of five customers with lived experience of disability who provide advice and feedback to help us identify the key accessibility issues that our customers face and improve our understanding of the needs and preferences of our customers who face accessibility issues.

TMARG meets twice yearly to discuss and provide feedback to Transdev Melbourne on the following topics:

  • Accessibility issues which may arise on our services
  • How we can provide more accessible and inclusive customer service
  • Report on the progress of our Accessibility Action Plan.
Fiona Hopper

Fiona currently works as Peer Project Worker at Brain Injury Matters and is a member of Blind Citizens Australia. Fiona is trained in advocacy with a background in financial counselling and has volunteered for St Vincent de Paul Society’s and Crossway LifeCare’s financial coaching program.

 

Trudy Ryall

Trudy is a co-founder of DeafBlind Victoria and currently works as Administration and Social Events Manager DeafBlind Victoria. Trudy brings a wealth of experience in disability advocacy having extensive knowledge of barriers people with disabilities face and experience working with people with a range of disabilities. 

 

Chris Stewart

Chris has worked in local government for 30 plus years for the City of Greater Dandenong as a disability planner. In this role, he provides strategic advice to the Council and the community on including people with disabilities in community life. Chris is a past chairperson of the Department of Transport’s Public Transport Access Committee (PTAC).

 

Brandon Tomlin

Brandon works as a Communication Access Mentor with Scope and is a passionate disability advocate. In his current role, Brandon works with businesses to help them recognise the importance of communication access as a human right.

 

Margaret Wickham

Margaret is a self-employed piano teacher who also volunteers with Vision Australia for the members of the Dandenong Low Vision Group. Margaret travels with her guide dog, Jirakee, on routes 901 and 902. Margaret is passionate about community involvement having previously held various volunteer for Vision Australia, the Victorian Electoral Commission and the Australian Music Examinations Board.