Thanks for visiting Transdev Melbourne. For the past nine years we have been proud to deliver a clean, safe and reliable bus service for Victorians.

From 31 January, a new operator, Kinetic Melbourne began operating the routes we currently service. Our website is no longer be active.

For timetables and travel information please visit Public Transport Victoria – www.ptv.vic.gov.au

For information about Transdev please visit – www.transdev.com.au

For information about Kinetic Melbourne visit - www.wearekinetic.com/melbourne

Thanks for being part of our journey.

Our Corporate Social Responsibility

 

We believe it is our responsibility as a large organisation to give back to the communities in which we operate. One of the ways we do this is through our Spirit program, the activities catered around the program, and our larger Corporate Responsibility Strategy.

Community Partners

At Transdev Melbourne we are committed to giving back to the communities we serve.

Our community partnerships program supports community organisations that are working hard to make a difference. Our community partners for 2021:

Amaze

Amaze build autism understanding in the community, influences policy change for autistic people, and provides independent information and resources to individuals, families, professions, government, and the wider community.

Very Special Kids

Very Special Kids is a children’s charity that helps families across Victoria who have a child with a life-threatening condition by providing ongoing support from diagnosis all the way through to recovery or bereavement.


Community Education

Public transport is an essential service to help people live a quality life.

Transdev Melbourne regularly works with community groups and schools to ensure the public transport network is accessible for people of all ages and abilities.

This includes running our Practise Makes Perfect program which provides bus education and safe travelling tips for individuals and groups who have special needs. It is open to anyone who would like to become more confident in travelling by familiarising themselves with our buses.

We also participate in a range of government and community events to promote the use of public transport such as:

 

Customer Feedback Sessions

Transdev Melbourne holds regular Meet our Managers sessions where managers and other staff from across the business visit key locations on our network and listen to and gather feedback from our customers face to face. The feedback from these sessions is often used to help plan our future service changes.

We also have an active Twitter community where we engage with our customers about the quality of our service, as well as encouraging feedback through surveys, our website  or by calling 1800 800 007 (open 6am-midnight, daily).

 

Engagement with Schools

We run an annual school bus safety poster competition with primary and secondary school students to raise awareness about safe behaviors around buses.