Our Corporate Social Responsibility

 

We believe it is our responsibility as a large organisation to give back to the communities in which we operate. One of the ways we do this is through our Spirit program, the activities catered around the program, and our larger Corporate Responsibility Strategy.


Community Engagement

Public transport is an essential service to help people live a quality life.

Transdev Melbourne regularly works with community groups and schools to ensure the public transport network is accessible for people of all ages and abilities.

This includes running our Practise Makes Perfect program which provides bus education and safe travelling tips for individuals and groups who have special needs. It is open to anyone who would like to become more confident in travelling by familiarising themselves with our buses.

We also participate in a range of government and community events to promote the use of public transport such as:

 

Customer Engagement

Transdev Melbourne holds regular Meet our Managers sessions where managers and other staff from across the business visit key locations on our network and listen to and gather feedback from our customers face to face. The feedback from these sessions is often used to help plan our future service changes.

We also have an active Twitter community where we engage with our customers about the quality of our service, as well as encouraging feedback through surveys, our website  or by calling 1800 800 007 (open 6am-midnight, daily).

 

Engagement with Schools

Transdev Melbourne is also available to speak with schools in relation to issues such as touching on and off with myki and bus travel etiquette.

If you would like to arrange for a Transdev representative to speak at your school, please contact us through our feedback page.