Trial delivers turn up and go bus services for passengers

PUBLISHED ON 09/04/2021
Trial delivers turn up and go bus services for passengers

Transdev Melbourne and the Department of Transport have partnered to trial rapid running services on Route 246 between Clifton Hill and Elsternwick in order to deliver improved bus services for passengers.

The trial, a first for Victoria, removes the requirement for buses to operate according to the published timetable and to wait at bus stops when running ahead of schedule - a significant source of frustration for many passengers.

The rapid running trial, which began in early March, operates from 7am to 7pm on weekdays and is designed to increase the speed of buses on high frequency routes.

Ian Craig, Managing Director at Transdev Melbourne said, “We are delighted to work collaboratively with the Department of Transport to trial initiatives that improve the experience for customers on the network.

“We know passengers want to turn up at a bus stop and go. This trial is a step towards making that happen and will provide us with valuable information as to whether the initiative can be expanded to other high frequency routes.”

Passengers will be informed about the trial via signage at bus stops along the route and are encouraged to check bus arrival times using the PTV app which tracks buses on the network using real time tracking data.

While the trial is a Victorian first, rapid running services currently operate on other public transport networks around Australia and in Europe.

The trial will run until 27 August 2021 and will be evaluated using bus tracking data and customer and driver feedback.



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