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Transdev trials rear door boarding to aid social distancing

PUBLISHED ON 09/04/2020
Transdev trials rear door boarding to aid social distancing

To help prevent the spread of Coronavirus and to protect customers and our drivers Transdev has now commenced a trial of rear door entry and exit across all of our services.

Stickers will be placed on the front door asking passengers to enter the bus through the rear door. Passengers who require the bus or ramp to be lowered may still enter via the front door.

The rear door boarding trial allows Transdev to continue operating an essential service helping people to get to work, home, school, medical appointments and wherever they need to go.

This is the latest protective measure introduced by Transdev to help protect customers and drivers and prevent the spread of COVID-19.

Other safety measures Transdev has introduced on its services include:

  • Increased the frequency of cleaning and sanitisation of all our buses, including “high touch areas” such as handrails and posts, grab straps, seat top handles, window ledges and bell presses
  • Implemented social distancing measures through the creation of exclusion zones in the front sections of our buses
  • Encouraged passengers to top up their myki before they travel, reducing cash handling and maintaining social distancing between customers and drivers
  • Encouraged passengers, where possible, to stagger their travel times to comply with social distancing measures
  • Installed passenger information in buses about key behaviours to prevent the spread of Coronavirus
  • Provided frontline teams with additional support such as extra availability of sanitisers, customer contact protocols and tailored information and support as they work to keep our essential service running

Information about Coronavirus can be found here

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