Transdev Melbourne has gone live with TomTom telematics and we have high hopes for how it will transform our business.
Looking for a way to encourage safer driving, improve fuel efficiency (good for our bottom line as well as the environment) and monitor our buses, last year TDM began investigating different telematics systems and how they could be integrated across our fleet.
‘We know that plenty of bus and trucking companies use telematics systems but we wanted to make sure that we went with the one that best meets our needs,’ said Mark Nancarrow, TDM’s Business Improvement Manager.
Having made the call to go with TomTom, the process was initially quite straight forward—TomTom devices were installed in all of our buses (510) over a six month period.
‘We hit a small hurdle however, when we started to look at how we could provide an appropriate interface for our drivers,’ says Mr Nancarrow. ‘It is really important to us that our drivers are in a position to self-monitor their performance so being able to easily access their driving reports is essential.’
‘In the last few months, the TDA (TDM’s parent company) IT team has worked really hard to help us link the schedules of every driver to the TomTom system, it was very challenging and took a lot of work but we are very pleased with the end product and we’ve now started to make the reports available to drivers via new kiosks at our depots,’ he said.
To support TomTom and give our drivers the best chance of getting good reports, we staged the roll out so that prior to launching all drivers were put through our new Eco-Drive training.
‘We believe that Eco-Drive in itself will lead to improved driving behaviours, a better experience for customers and fuel savings that will benefit the environment as well as our bottom line, so coupled with TomTom we are hoping for big things,’ said MD Harry Wijers.
‘TomTom is linked directly to our fuel management system and gives real-time information on specific driving behaviours including speeding, hard braking, hard acceleration, hard turning and idling,’ he said.
For the first two months, this information will only be available to drivers so they can see if there are any particular areas where they need to improve.
After that our frontline managers and supervisors will be given access so they can work with the drivers on strategies to improve their driving and can provide further training if necessary.