Lost or found something? It's helpful if you can tell us the route, direction, stop and time you were travelling or even better, the bus number.
Please contact us on 1800 718 121 (Mon-Fri, 9am-5pm) or 1800 800 007 6am-midnight daily (all night Friday & Saturday). Alternatively you can complete our online enquiry form here.
Provide us with:
If you have lost an item on one of our buses, we will do our utmost to get it back to you.
We will check our lost property area at our depots and call you back as soon as possible. We will keep any property left behind on our buses (other than food items) for up to two months. After this time, it will be disposed of appropriately or donated to charity.
Please hand any items you find on the bus to the driver.