Local Buses

Yes, prams are permitted on board.

Folding bikes are permitted on board, however, all other bikes are considered too bulky. Please check on PTV website if your folding bike meets the PTV size criteria.

In an effort to keep buses clean for all customers, avoid eating or drinking on the bus (alcohol is prohibited) and take your rubbish with you.

Only guide dogs, hearing dogs and assistance animals are permitted on board the bus.

Yes, always make sure you hail the bus so the driver knows you intend to board.

For your own safety and the safety of others, buses can only be hailed from designated bus stops.

To be on time, a bus must not leave a major timing point more than 59 seconds early or arrive more than 4 minutes 59 seconds late. Minor stops on the other hand, are just indicative, this means the bus will arrive subject to traffic conditions. It's best to wait at the bus stop according to the previous major stop time shown on the timetable.

Timetable Information

To be on time, a bus must not leave a major timing point more than 59 seconds early or arrive more than 4 minutes 59 seconds late. Minor stops on the other hand, are just indicative, this means the bus will arrive subject to traffic conditions. It's best to wait at the bus stop according to the previous major stop time shown on the timetable.

Buses do operate on public holidays, usually on a Saturday timetable, except Good Friday and Christmas Day which operate on a Sunday Timetable. Check the PTV website for timetables before travelling.

If you’re having trouble finding what you need on our website, please call the PTV Customer Service Centre on 1800 800 007 (6am to midnight daily, all night Friday & Saturday) or visit the PTV website for urban bus timetables.

Ticketing

Yes, myki cards are available from the PTV website.

Concessions are available for customers aged 16 or under, and holders of the following cards:

  • Health Care Card with a Victorian address
  • Pensioner Concession Card
  • Victorian Public Transport Student Concession Card
  • Victorian or Interstate Seniors Card
  • War Veterans / War Widows
  • Victorian Public Transport Asylum Seeker Concession Card

When travelling with a concession fare, you must have your valid concession card with you at all times.

The myki card allows customers to travel seamlessly on all PTV bus, train and tram services. For more information, please visit PTV website.

To replace a lost or stolen myki card, please contact PTV on 1800 800 007 or visit ptv.vic.gov.au.

Children aged three years and under may travel free on public transport in Victoria.

Children under three years of age can travel free on the bus, while children aged between four to 16 years (inclusive) are eligible for a concession fare.

Your Feedback

There are several ways you can provide feedback to us. The easiest way is to call us on 1800 800 007 (6am to midnight daily, all night Friday & Saturday). Alternatively, you can also complete our online form.

If you leave something on a bus, please contact our Lost Property Department on 1800 718 121 (Mon-Fri, 9am-5pm) or PTV on 1800 800 007 (6am to midnight daily, all night Friday & Saturday).

Careers

We advertise job vacancies on our website and through www.seek.com.au. For more information about a career with Transdev, visit our careers page

To become a bus driver, you will need:

  • Be an Australian citizen/ permanent resident or with valid working visa
  • Strong focus on delivering good customer service (proven experience preferred)
  • Have a current full Victorian Driver’s Licence with at least 2 years’ experience (No more than 3 demerit points lost in the past 12 months or no more than 6 demerit points lost in the past 3 years)
  • Capable of obtaining a Working with Children’s Check and Driver’s Accreditation
  • Be healthy, safe and clear of a criminal record

Transdev in Australasia runs public and school transport in Auckland (rail), Wellington (rail), Brisbane (bus, coach, ferry), Melbourne (bus), Perth (bus), SW Western Australia (bus, coach) and Sydney (bus, light rail, ferry). It also serves the industrial market as VIVO Connect in Central Queensland and Darwin.

To find out more about positions available in Australasia, please visit our corporate website.