We want all customers to have a smooth, safe and comfortable journey. You can help us achieve this by following the travel tips below:
Before travelling checklist
At the bus stop checklist
Make sure that:
When travelling on public transport within Victoria you can be fined for:
Each year more than 350 customer slips, trips and falls are reported on Transdev buses. Of this figure, approximately 18 per cent are seniors (people older than 65 years).
With input from the Transport Accident Commission, the Department of Health and Human Services/Seniors Card and Public Transport Victoria, Transdev has created three short videos that demonstrate ways in which senior customers can travel safely on the bus network.
Each video focuses on a different aspect of travelling — holding on and taking a seat, speaking out and engaging proactively with the bus driver, and understanding myki.
For more information on travelling safely on buses, visit www.ptv.vic.gov.au or call 1800 800 007 (6am - midnight) daily.
Here are some tips to help Seniors travel safe: